Cookie Policy

Cookie & Tracking Technologies Notice — playport.net

Last updated: 21.07.2026

This notice explains how MATUSER SOLUTIONS LTD (“we”, “our”, “us”) deploys cookies and comparable tracking tools on playport.net, and sets out the choices available to you. It is written to reflect the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). Where you carry on browsing our site, you are taken to have accepted the approach described below, subject to the consent controls in Section 5.

1. Scope of This Notice

This notice covers every device you use to access our site — desktop, mobile, or tablet — and applies to cookies placed directly by us as well as those placed by service providers acting on our behalf. It does not cover the privacy practices of unrelated third-party sites you may reach via links from playport.net.

2. What Counts as a Cookie

A cookie is a small data file dropped on your browser or device when you visit a website. The same notice covers related mechanisms — local storage, tracking pixels, SDKs embedded in apps, and similar tags — which we group together for simplicity. Two broad categories apply:

• Temporary (session) tags — cleared automatically once you close your browser.
• Stored (persistent) tags — remain on your device until they expire or you remove them.

We also rely on certain tags to satisfy obligations owed to our acquiring bank, payment processors, and card scheme partners — for instance, to support fraud screening, transaction risk scoring, and anti-money-laundering (AML) or know-your-customer (KYC) checks.

3. Why We Use Them

Strictly Necessary — needed to run core features such as the shopping basket and checkout flow. No consent is required for these.

Analytics & Performance — let us see how the site is used (for example, via Google Analytics), so we can improve it. Only active once you consent.

Preference/Functionality — remember settings you’ve chosen, to personalise your visit. Only active once you consent.

Advertising & Marketing — support the delivery of relevant ads and let us measure campaign results. Only active once you consent. Some of these tags may double up to help satisfy acquiring-bank, payment-processor, or card-scheme obligations, such as fraud and risk screening.

4. Tags Set by Our Partners

Certain cookies on our site originate from partners we work with rather than from us directly — this includes payment processors, our acquiring bank, card networks, fraud-prevention specialists, and analytics vendors. These partners may use the resulting data to track your activity, including transactions, across other websites they serve. Non-essential partner tags are only switched on once you’ve given consent through our preference tool. Certain partner tags remain active regardless of consent status where they are needed to confirm transactions, screen for fraud, or meet AML/KYC obligations.

5. Your Consent Choices

A consent banner appears the first time you visit, letting you accept, decline, or fine-tune non-essential categories. You may revisit and change that choice at any point via the Cookie Preferences link (typically shown in the site footer) or through your browser controls. Strictly necessary tags — including those tied to completing a payment or securing a transaction — are applied automatically and are not covered by this choice. Turning off non-essential categories may limit some site features, but it will not stop the processing of essential tags needed to complete payments or fulfil AML/KYC duties.

6. Controlling Cookies via Your Browser

Nearly all browsers let you inspect, remove, or block cookies for a given site; the exact steps differ by browser, so check its help documentation. Bear in mind that blocking strictly necessary tags can disrupt checkout, cart handling, and secure transaction processing — we suggest keeping these enabled so purchases and payment-partner requirements are met without interruption.

7. Your Rights Under UK Data Protection Law

You are entitled to:

• find out what cookie data we hold and how it’s processed;
• withdraw your consent to non-essential cookies whenever you choose;
• ask us to erase or restrict cookie-derived data, subject to applicable limits;
• raise a concern with the relevant supervisory authority (the ICO, in the UK).

Send any such request to info@playport.net. Note that cookies tied to essential services — payment handling and fraud/AML screening among them — may keep operating so we can meet our regulatory and contractual duties.

8. Keeping This Notice Current

We may revise this notice periodically to reflect changes in our practices or the law. Any updates will be published on this page, and your continued use of the site after a revision takes effect will be treated as acceptance of the updated version.

9. Get in Touch

Questions about this notice can be sent via the contact form on playport.net, or by email to info@playport.net.